Booking, Cancellation, Reissue & Refund Policy:
✈️ Flight Policy
- MySafar follows the airline’s official cancellation and reissue policy.
- All cancellation or date change (reissue) requests must be confirmed at least 48 hours before departure. Otherwise, a no-show charge may apply as per the airline’s rules.
- Cancellation or reissue requests must be confirmed directly with MySafar for processing.
- A standard service charge may apply for any cancellation or reissue request.
- If payment was made through EMI, the applicable EMI charge will be deducted from the refundable amount.
- After cancellation, refunds (if applicable) will be processed after deducting airline charges, service fees, and other applicable costs.
- Refunds will be returned through the same payment method used during booking.
- For any additional payment, a convenience charge may apply depending on the payment method.
🏨 Hotel Policy
- Hotel bookings follow the cancellation policy of the respective property.
- Cancellation charges depend on the hotel’s policy and the timing of cancellation.
- Date changes are not allowed for hotel bookings. Travelers must cancel the existing booking and make a new reservation for different dates.
- For EMI payments, applicable EMI charges will be deducted from the refundable amount.
- Refunds (if applicable) will be processed after deducting all applicable charges.
- Refunds will be credited to the original payment method.
🌍 Tour Policy
- Tour bookings follow the tour operator’s cancellation policy.
- Travelers are advised to review the cancellation terms mentioned under each tour package before booking.
- For cancellation or date change requests, please contact MySafar directly.
- EMI charges (if applicable) will be deducted from the refundable amount.
- Refunds (if applicable) will be processed after deducting all relevant charges.
- Refunds will be issued through the original payment channel.
🛂 Visa Policy
- Visa fees and service charges are strictly non-refundable, regardless of whether the visa is approved or rejected.
- Once a visa application is submitted, it cannot be canceled or modified.
For any assistance, please contact:
📞 +88 01806971201
🌐 info@mysafar.com.bd
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